APS 6 Senior Community Engagement Officer (Portfolio)

The Senior Community Engagement Officer (Portfolio), Community and Mainstream Engagement supports the leadership team in planning, leading, building and delivering highly complex projects, strategic approaches and work programs that are significantly relevant to the success of a key program that supports this forward thinking Federal Government department.

The high profile portfolios are based on current priorities which may change over time.

The Opportunity
  • Assist the leadership team in providing strategic direction for the allocated portfolio. Support the portfolio leadership in promoting and implementing the strategic management of community engagement programs with targeted content and engagement activities.
  • Building and maintaining strong relationships with community and mainstream stakeholders and work collaboratively with other business areas to deliver the program
  • Be expected to take on a team leader role for any APS 5 and below, and / or a Subject Matter Expert (SME) sub-portfolio that may require a specialist focus or knowledge. 
Responsibilities will include:
  • Supporting the implementation and operationalisation of a targeted engagement strategy within the portfolio aligned to the broader Engagement Strategy in conjunction with Branch and Divisional strategies and business plans.
  • Providing advice on events to drive nationally consistent, locally tailored solutions
  • Providing input and feedback into the production of content and messaging
  • Managing and monitoring community and mainstream engagement activities
  • Providing critical analysis and feedback to measure effectiveness of activities and strategies
  • Engaging in meetings and occasionally in stakeholder interactions to deliver clear, concise and effective messaging to people with disabilities, their families and carers as well as other community and mainstream stakeholders
  • Maintaining cohesive relationships with relevant internal stakeholders. Consulting, sharing information and encouraging diverse views to work collaboratively towards mutually beneficial outcomes to deliver on the objectives of the Branch and the wider Agency
  • Supporting local engagement at external forums and public facing events
  • Leading and mentoring a team of staff. Working collaboratively to effectively deliver positive outcomes.
**Please note that this role may include intrastate and interstate travel, so the flexibility to travel is required.

The successful applicant will have:
  • An understanding and knowledge of disability and its impact on individuals
  • Experience with supporting people with a disability to maximise participation in community either through personal experience or work
  • Competency in using MS Office and other inhouse IT systems
  • The ability to work well independently and as a part of a broader team
  • Strong and adaptable communication and interpersonal skills
  • Demonstrated experience in community engagement
  • Excellent experience in building relationships with internal and external stakeholders
  • Strong negotiation skills and able to adapt quickly to a changing environment
  • The ability to provide mentorship and leadership to broader team
  • An ability to provide excellent customer service
  • The ability to manage confidential and sensitive information
  • An ability to work to a high level maintaining departmental standards and service quotas

    **Entry Level security checks will be required for all successful candidates and dependent on the role, a working with children and/or vulnerable people checks may also need to be undertaken as per legislation.

    Should you be interested in this role, please apply now without delay- applications close on March 11th 2019.
Sydney (Surry Hills)
Josephine Connolly