Behavioural Economist

Our government client is seeking a Behavioural Economist to provide training and coaching to staff with responsibility for development of participant letters and forms, and to provide expert advice into the content of our letters and forms.
 
The newly created department is responsible for reviewing, updating and amending automated and manually generated letters. The team improves the style of letters and forms, introduces more participant centric language and ensures letters and form are accessible. The team is also responsible for improving the ease and timeliness of change requests and integration with the Agency’s business system.
 
As a passionate and experienced Behavioural Economist you will assist staff to consider behavioural biases and build capability to apply such insights when developing written material for participants. Your goal is to increase capability of staff with responsibility for reviewing and improving all existing participant letters to ensure all correspondence is participant centric, valid, simple to understand, accessible and has clear next steps.
 
In addition to training and coaching staff, you will review priority letters and provide expert advice about how to improve the clarity of messages and likelihood of desired action being taken.
 
Your duties:
  • Training staff in the application of Behavioural Economics
  • Mentoring and coaching both senior and junior members of the team to build capacity in using Behavioural Economics to unlock subconscious decision making
  • Improving the letters and forms sent to participants through a Behavioural Economics review of priority letters
  • Participate in relevant Letters and Forms Hub meetings and in cross Agency project work.
  • Work within a project management framework and manage multiple priorities while maintaining high work standards and accuracy to meet tight and often conflicting timeframes.
  • The ability to engage with a variety of stakeholder and build capability in team members
  • Commitment to achieving positive outcomes for participants and the Scheme
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
  • Ability to manage confidential and sensitive information
 
Essential Skills and Experience:
  • Experience in Behavioural Economics, with relevant qualifications
  • The ability to engage with a variety of stakeholder and build capability in team members
  • Excellent communication skills with the ability to synthesise complex information
  • Competency with IT systems
  • Adaptable communication and interpersonal skills
  • Ability to work within the team and adapt quickly to a changing environment
  • Experience in building relationships both with internal and external stakeholders
  • Ability to work within the team and adapt quickly to a changing environment
 
Interested? If you have the skills and motivation we are looking for, please Apply Now. For more information, please contact Ronaldo Nicdao on 03 8319 7800 or via email ronaldo.nicdao @ igniteco.com.
12/03/2019
Melbourne (Melbourne)
Contract
Science & Research
BH-349609