Business Analyst – Infrastructure

The Role and Opportunity

You will be working as a Business Analyst within a large program of work for our large federal government client within the Infrastructure stream. This role will deliver and manage requirements primarily for the Cloud and Networks projects.


The successful candidate will have experience in eliciting information across a diverse group of both technical and non-technical stakeholders, have an ability to grasp new concepts quickly, be able to distil complex information and document requirements, both functional and non-functional to support procurement and upgrade activities.
Further the successful candidate will have prior project experience in defining requirements for infrastructure projects including implementing Cloud services and/or experience with WAN redesign.
Ideally the successful candidate will have knowledge of security principles and practises, applicable to Infrastructure projects.
Your duties include, but are not limited to:
  • Providing Business Analysis services to the delivery stream projects, including elicitation and management of requirements, to support project delivery.
  • Ensuring BA deliverables align to the standards and expectations set by the BA Capability team.
  • Completing process analysis and design activities aligned with process standards as requested.
  • Requirements owner for agreed projects within a delivery stream, representing the requirement intent and ensuring Vendor deliverables trace and align to business requirements.
  • Completing ad-hoc analysis and providing recommendations as requested.
  • Building working relationships within the Program to enable successful delivery.
  • Contributing to the alignment of the Infrastructure stream with other delivery streams and ensuring consistency with BA outcomes.
  • Proactively identify dependencies, risks and issues for the Project, and manage dependencies, risks or issues allocated to them aligned to the agreed framework.
  • Working collaboratively with a diverse set of stakeholders internal to and potentially external to the business.
  • Proactively identify insights that help stakeholders achieve their objectives and improve products and services.
  • Supporting continuous improvement and working with the BA Capability team to implement improvement initiatives.
Mandatory Requirements:
  • The ability to obtain a baseline security clearance.
  • Strong business analysis skills set including elicitation for functional and non-functional requirements, requirements management and traceability.
  • Technical capability to analyse needs and articulate requirements for the underpinning capabilities required to implement Cloud Services.
  • Experience on projects delivering creating new WANs or redesigning existing WANs.
  • Knowledge and experience of applying security and resilience principles and frameworks.
  • Experiencing working with a diverse stakeholder group including exec level stakeholders, ICT operations and technical teams, as well as customer facing and business operations teams.
  • Strong communication skills, and an ability to flex style and approach.
  • Pragmatic, flexible, self-aware, resilient, proactive and results driven.
  • Experience managing requirements via Microfocus ALM/Quality Centre or Atlassian JIRA tools.
Nice-to-have skills and experience:
  • 5 -10 years' experience as a Business Analyst.
  • Knowledge of BABOK and BPMN.
  • Knowledge of key security standards & guidelines e.g. ISM, PSPF, NIST Cybersecurity Framework, ISO.
Please note you must be an Australian Citizen in order to obtain security clearances.
Interested? If you have the skills and motivation we are looking for, please Apply Now. For more information, please contact Ronaldo Nicdao on 03 8319 7800 or via email ronaldo.nicdao @
Melbourne (Docklands)
I.T. & T