Executive Assistant

The Organisation
The National Disability Insurance Agency aspires to make a difference so that people with disability have choice and control over their lives.  They are working towards building a leading scheme that can provide better outcomes for participants and their outcomes and as such are seeking an Executive Assistant to support the Senior Executives.
The Role  
Supporting the Executive Officers of the agency, you will be responsible for providing professional administrative, secretarial and research services.  As such, you will assist your General Manager in fulfilling their responsibilities. You will have an intimate knowledge of the work undertaken by the NDIA or the ability to quickly gain this knowledge in order to provide high level administrative support and anticipate the needs of Senior Executives.  The role may evolve to include additional business area specific tasks depending on the direction of the line area over time.
Duties will include:
  • Under limited direction, you will provide high level administrative and secretarial support to the General Manager including:
  • Liaise with stakeholders on policy, project or operational issues responding to stakeholder needs and expectations
  • Management of emails and appointments, responding to changing priorities and timeframes. Be accountable for organising your workflow
  • Apply technical expertise that contributes to business unit outcomes
  • Develop and maintain internal and external relationships
  • Provide professional and policy advice within an area of specialisation
  • Accountable for tasks and decisions. Support less experienced employees to achieve goals by providing guidance and quality assurance
  • Develop objectives for short-term tasks and participate in strategic planning for longer-term initiatives
  • Apply innovative initiatives and contribute to change and to the improvement in quality and efficiency of services
  • Assist with maintaining risk management programs
  • Maintain a well-developed understanding of relevant legislation and policy frameworks
  • Make decisions within defined parameters and set new precedents based on sound subject matter knowledge and professional judgement, whilst understanding the overall outcomes on the work area
  • Perform objective and systematic research and analysis to obtain accurate conclusions based on evidence
  • You may be required to represent the work area or Agency at meetings, conferences or seminars
  • Role may be responsible for identifying training needs for a team, and participating in performance management processes, including providing performance feedback
  • Preparation of briefing material
  • Schedule meetings and the preparation of reports and documents relating to Committees and Projects of which the Senior Executive Officer is a member, sponsor or stakeholder
  • Organise and support official meetings, travel arrangements and official functions on behalf of the General Manager, and other agency staff (as directed)
  • Liaise with and support Senior Officers as directed by your General Manager 
  • Identify and contribute to the resolution of issues and problems as they arise
  • Complete mandatory learning modules within expected timeframes
  • You will be committed to growing a disability confident Agency, while fostering a culture of learning, diversity and inclusion
  • Additional duties as directed by the General Manager
Skills and Personal Attributes desired for this role
  • A positive contemporary attitudes to people with disability
  • An understanding and knowledge of disability and its impact on individuals
  • Experience with supporting people with a disability to maximise participation in community Systems
  • Competency, or ability to develop competency, in consistently applying assessment tools to identify support needs
  • Competency with IT systems Communication
  • Adaptable communication and interpersonal skills.
  • Has experience in building relationships both with internal and external stakeholders.
  • Able to engage in negotiation if dealing with external providers Collaboration
  • Ability to work within the team and adapt quickly to a changing environment.
  • Actively listens to colleagues and clients and shares information and ensures others are kept informed of issues. Service Orientation
  • Commitment to achieving positive outcomes for NDIS participants and the Scheme
  • Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
  • Ability to manage confidential and sensitive information
  • Ability to synthesise and analyse information and make decisions  Judgment and decision making within delegated limits in relation to accountability of funds and interactions with individuals and communities
How to Apply
If you are interested in applying for this position, please apply now without delay as applications close on 7th July.
Sydney (Australian Capital Territory)
Josephine Connolly