IT Technology Services Officer

IT Technology Services Officer
  • North Sydney location
  • 6 weeks contract with possible permanent role
  • Onsite working

About the company

A leading academic institution in Australia that is committed to providing students with a high-quality education. With multiple campuses throughout the country, this university offers a diverse range of programs and courses that cater to students of all backgrounds and interests. The university values inclusivity and welcomes individuals of all beliefs, promoting a supportive community environment.

About the role

We are looking for an IT Services Officer with atleast level 2 IT Desktop Support experience, for a 6 weeks contract with high possibility of converting to permenent role.

  • Providing technical support to end-users
  • Installing, configuring and maintaining IT systems and  setting up new hardware and software, updating existing systems.
  • Troubleshooting and resolving technical issues, maintaining audio-visual equipment
  • Developing and implementing IT policies and procedures: You will help develop and implement IT policies and procedures to ensure the security, integrity, and availability of the organization's IT systems and data.
  • Providing user training
  • Maintaining documentation: You will be responsible for maintaining accurate and up-to-date documentation of IT systems, policies, and procedures.
Required Skills:
  • 4+ years of experience in IT/AV support roles
  • Knowledge on Service-Now Ticketing System
  • Desktop Support(Windows and Mac)
  • MS Office 365 Support
  • Class and meeting room support
  • Crestron audio visual support(Optional)
If you think you are the right fit APPLY NOW or call Deepa on 02 9250 8028 or email your resume to

Sydney (North Sydney)
I.T. & T
Deepa Rao