Motor Assessor

We are seeking a highly motivated and experienced Motor Vehicle Assessor to join an emerging market leader! This is an on-road role, based in metro Melbourne with occassional coverage in regional areas.

If you have proven experience as an On-Road Motor Vehicle Assessor and are looking for a new challenge with a company where you can build a long-term career, then read on...

Your Key Responsibilities:

• Accurate and efficient assessment of accident-damaged motor vehicles in line with business objectives, to ensure a fair & reasonable outcome for all parties
• Liaising with the Settlements team to complete motor vehicle assessments within required timeframes
• Managing customers throughout the assessing process
• Financial control of average repair & assessing costs
• Providing technical advice and representation for escalated disputes
• Building and maintaining strong relationships with key stakeholders, both internal and external

About You:

We are looking for a skilled negotiator with excellent communication skills and a passion for providing exceptional customer service, balanced with achieving agreed cost outcomes for the business. In addition to this, you will have the following skills and experience:

• Previous experience in an insurance assessing position
• Automotive trade qualification, preferably in Panel Beating
• Extensive experience quoting & estimating accident repairs
• Good knowledge of the insurance industry, including insurance policies, claims & assessing procedures
• Outstanding technical knowledge of automotive structure and car body parts
• Ability to build and maintain strong relationships with colleagues, customers and repairers
• Comfortable working in an autonomous role
• Demonstrated analytical and reporting skills
• Strong computer literacy, including the ability to learn & navigate advanced claims & underwriting systems
• Current Drivers Licence

What’s on offer:

• A competitive salary package
• Fully maintained car + phone + laptop
• Excellent work/life balance
• On-road role - less time in the office!
• Generous company benefits 

This position is immediately available, so if you believe you have what it takes, please apply online with an updated copy of your resume and a cover letter detailing your relevant skills and experience.
Melbourne (Northcote)
Insurance & Superannuation