Passport Production Officer

The Organisation
 
This forward thinking, multi-cultural and internationally focused government department is seeking a motivated and committed passport processing officer to undertake administrative passport processing activities and support to the Bulk Mail Processing Officer in their Sydney Production Centre.
 
The Position
 
This role will help to provide assistance and perform a range of clerical and administrative tasks in support of issuance of Australian travel documents.  Under general supervision and direction, you will be responsible for assisting with general office administration tasks including:
– Management and distribution of high volume of mail and correspondence  
– Performing high speed and accurate data entry, document preparation, scanning, personalisation, crop, document/photo exceptions re-work.
– Use of computer-based technology, to crop images and verify biographical details of passport applications
– Operate printer and laminate machines to produce Australian travel document
– Analysing paper based passport applications to online forms (as required) in Canberra or State and Territory Offices
– Providing various administrative support in relation to and prior to the issue of Australian travel documents, with guidance as required.
– Assisting in the travel document production workflow, i.e.: ensure data quality prior to the issue of Australian travel documents.
– Undertaking Quality Assurance of travel document application forms prior to print of travel documents
– Undertaking processing tasks and operate travel document printer and laminate machines to produce Australian travel documents 
 
The desirable skills and attributes for this role include:
 
- A strong attention to detail
- Problem solving skills using judgement while managing risk
- A personal resilience and a high level of integrity
- Self-starter able to meet timelines and work to operational deadlines
- The ability to work collaboratively as part of a team
- Possessing a demonstrated ability to timely and effectively attend to equipment and other office operational issues when required.
- Ability to interpret and apply relevant, policies and procedures across the spectrum of passport network issues and challenges
 
Please note, applicants must be Australian citizens to be eligible for engagement and a valid security clearance must be gained prior to starting in this position
 
How to apply
 
If you are interested in applying for this positions, please don’t hesitate to apply immediately as this position closes on 3rd July.
 
 
 
 
30/06/2019
Sydney (Sydney)
Contract
Administration
BH-352015