Technical Writer

The Role & Opportunity:

You will be working as Technical Writer within the Network Engineering and Operations division of our telco client and work closely with Subject Matter Experts (SMEs), Technical Leads, Project Managers, Business Analysts, Knowledge Managers and Change Managers to write process related documentation for end users across all technologies and divisions end to end processes.
Skills and experience required:
  • 5+ years of detailed procedural artefact (Technical documents) design, analysis, optimisation and development experience in a technical environment.
  • Demonstrated knowledge and experience with process/standards compliance.
  • Experience in using process modelling tools (e.g. Signavio, Visio).
  • Degree qualified with demonstrated experience in achieving outcomes in large, complex organisations.
  • Demonstrated ability to work with multiple stakeholders and cross functional teams.
  • Proficiency in using MSOffice suite, in particular MSWord (advanced).
  • Experience in gathering and documenting complex technical information.
  • Outstanding written and verbal communication skills.
  • Effective communication across a multitude of organisational and operational departments.
Preferred Skills:
  • Experience in or exposure to a project management environment and understanding of project management principles.
  • Experience in telecommunications infrastructure projects.
  • Experience in or exposure to IT software development life cycles and agile methods
  • Experience gained from either a consulting or professional services firm.
  • Familiarity with content management software and its delivery, for example Panviva, Confluence.
  • Proficiency in Lean Six Sigma or other process optimisation methodologies.
What's in it for you?
  • 6 months contract role with a view to extend.
  • Melbourne CBD based role.
  • January 2019 start with excellent day rates.
Interested? If you have the skills and motivation we are looking for, please Apply Now. For more information, please contact Abhi Bhatia on 03 8319 7810 or via email abhi.bhatia @
Melbourne (Melbourne C B D)
I.T. & T