This role is designed to secure new business clients, as well as retain and develop existing clients by promoting Ignite products and services. This role is accountable for providing clients with suitable contract and permanent staff and effectively managing our candidates and contractors. The role also requires the incumbent to uncover opportunities for Ignite to deploy the breadth of available products and services. Account Managers must meet monthly targets that are linked to revenue generation as a result of permanent and contract placements.
The purpose of this role
Additional duties
Managing Stakeholders
Keep stakeholders informed and engaged throughout the recruitment process. Cultivate relationships as a trusted advisor through consulting and closing on roles with both candidates and hiring managers.
- Ensure prompt follow up after hire to ensure candidate and client satisfaction, including any administrative commitments.
- Present advantages of the organisation and role to the candidate communicating the career benefits.
- Partner both candidates and Hiring Managers during the decision-making process, resolving concerns and managing objections promptly.
- Maximise opportunities for ongoing business development.
- Maintain ongoing relationship with candidates, provide candidate care through the assignment, and resolve any issues as they arise.
Sales Prospecting
Generate and cultivate sales leads by pursuing sales pipeline and engagement channels, including:
- Researching and generating job leads through candidate engagement pipelines including social media platforms such as LinkedIn, Facebook etc.
- Generate job leads through recruitment activities such as cold calling, call cycle and pipeline management, running promotional campaigns and advertising materials etc.
- Develop and agree on client sales plans and prospect lists in line with team objectives.
- Effectively penetrate common types of resistance on sales calls whether from prospects, candidates, or clients.
- Use client focused inquiry to lead conversation and uncover/map opportunities for future business opportunities.