APS4 Case Officer

As a case officer, your tasks will include:

  • Document processing including decision-making and recommendations on the eligibility of applicants.
  • Identify, investigate and resolve moderately-complex to complex eligibility and related issues.
  • Effective communication, both orally and written is essential as officers will communicate with colleagues, members of the public, government agencies and other external organisations regularly.
  • Contribute to the provision of advice, assistance and guidance on travel document eligibility matters and the extent to which they comply with relevant legislation, regulations, policies and guidelines.

To be successful you must have:
  • A high degree of flexibility is required to respond to changes in workloads, priorities and procedures.
  • Non negotiable attention to detail.
  • Ability to problem solve and provide advice.
  • Relevant experience in government department or a similar business environment is an advantage.
  • Meet strict deadlines.
  • Australian Citizen.
  • Proof of Covid-19 Vaccination Certificate.

Centrally located minutes from the station, it is required all staff be based on site, therefore successful applicants will be required to be fully vaccinated and supply proof of your Covid-19 Digital Vaccination Certificate.

If you are ready to be a part of a vital, motivated and efficient team and then apply today!

Due to the urgency of the position only shortlisted candidates will be contacted.
Brisbane (Brisbane)