Business Support Officer APS3 - Chermside

Business Support Officer
  • Provide general administrative support for day to day activities
  • Diverse Role within a supportive and collaborative team
  • 7 month contract with a good possibility of extension
About the company
Our client is a relatively new and rapidly expanding organisation assisting people with disabilities to access mainstream and community services as well as maintaining informal support via family and friends. These services include housing, health, education, sporting facilities and libraries.
About the role
As the Business Support Officer you will be the primary point of contact for participants within the office, providing high quality professional, friendly and respectful management of telephone enquiries, and appointments. This role requires an enthusiasm for frontline customer service tasks. You will also be responsible for a number of office administration and support duties.
Day to day duties will include: 
  • Managing the email and appointments system for staff
  • Coordinating appointments with the use of Agency office facilities and ensuring these facilities are neat and appropriately prepared
  • Undertaking research and preparing associated reports and correspondence.
  • Front counter / Reception support providing information and guidance to clients
  • Provide information and effective support to internal and external stakeholders
  • Conducting a range of data entry tasks
  • Diary Management
To be successful in this role you will possess the following skills and personal attributes:
  • Demonstrated experience in Administration and Customer Service, ideally from a government, community services or health background.
  • Strong organisational skills and the ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner
  • Ability to follow processes and procedures to ensure compliances are met
  • Experience in the coordination of appointments and management of emails
  • Solid experience in researching and report writing
  • Excellent Oral and written communication skills with well-developed interpersonal skills
  • A strong proficiency with MS Office specifically with Outlook, and Word and diary management and data entry skills
  • Have a positive contemporary attitude to people with disability and an understanding of its impact on individuals
Benefits & culture

Our client offers healthy work-life balance that recognises the family, carers and personal commitments of their employees. They have has a strong culture, driven by passion for the work they do and commitment to supporting people with disability to achieve greater independence.

Interested?? Then please submit your resume in MS Word format as soon as possible as applications will be closing fast and only successful candidates will be contacted.

About Ignite

Ignite is one of Australasia’s leading providers of recruitment, on demand and people services. For more than 30 years, Ignite has been using its deep industry expertise and extensive relationships to unite the right talent with the right organisations. Ignite operates in 11 cities across Australia and China and employ more than 250 people.
Brisbane (Chermside)