Business Support Officer- Bendigo

Working for a Federal Government Agency as a Business Support Officer will be the first point of contact within the office and provide high quality professional, friendly and respectful management of telephone enquiries, reception duties and appointment processes.
you will also be responsible for a broad range of duties ranging from general administrative assistance to support day to day activities within the office including diary management, telephone enquiries and feedback.
Duties will include:
Front counter/reception support for the local office including enquiries and guidance in the self-help kiosks.
  • Assist with research and reports as directed.
  • Provide thorough information and effective support to internal and external stakeholders.
  • Work under limited direction to provide administrative support to the regional trial site team.
  • Management of email and appointments.
  • Coordination of appointments with the use of Agency office facilities and ensure these facilities are neat and appropriately prepared for each participant.
  • Undertake a range of data entry responsibilities.
  • Receive and record complaints and other feedback in the Agency data base
To Be considered for this role:
  • Proven relevant experience in a similar role
  • Ideally be an Australian Citizen although Permanent Resident may be considered
  • Available to commence end July
  • Experience working in government would be advantageous
Melbourne (Bendigo)