Case Officer

Ignite is currently recruiting Case Officers for contract-based positions in the Sydney CBD.
If you pride yourself on your ability to respond to pressure in fast-paced environments, understand legislative frameworks, have prior administrative experience (preferably in the Government sector), and have strong interpersonal skills – this may be the role for you!
Duties may include, but are not limited to:
  • Seeking more information and aligning with legislative frameworks
  • Preparing critical information around the complexity of the issues
  • Complete assessments and tasks in a timely and efficient manner
  • Deliver courteous, prompt and professional client service
  • Identify, investigate and resolve moderately complex eligibility matters and the extent to which they comply with relevant legislation, regulations, policies and guidelines
Selection Criteria:
  • Prior experience in a similar role
  • Excellent written and verbal communication skills
  • Great attention to detail
  • Intermediate to Advanced Word and Excel skills
  • Responsive and adaptable to high pressure environments
  • Able to meet tight and/or changing deadlines
  • Able to work autonomously and within a team
What’s on Offer
  • Competitive remuneration
  • CBD location – close to public transport hubs!
  • Exposure to the government environment
  • Full training provided
Let Ignite help you pave the way for the next step in your career! Due to the nature of this position, successful applicants must have full working rights.
Sydney (Sydney)