Passionate about customers and guiding them through from start to finish? This one is for you!
Duties:
Shortlisted applicants will be contacted.
Duties:
- Ensure all inbound and outbound leads are actioned
- Assist with customer queries and schdeuling
- Coordinate and schedule agreements
- Process administrative tasks
- Maintain a high level of customer service
- Maintain KPIs throughout the account management process
- Call centre and account management experience is desirable
- Excellent interpersonal, customer care and communication skills
- Self-motivated and a great team player
- Attention to detail, file integrity and compliance
- Excellent computing and literacy skills
- Ability to listen with understanding and empathy and identify useful information for claims assessment
- Proven ability to work under pressure and multi-task effectively in an evolving environment
- Experience working in a fast-paced environment
Shortlisted applicants will be contacted.