Customer Coordinator

Passionate about customers and guiding them through from start to finish? This one is for you!

Duties:
  • Ensure all inbound and outbound leads are actioned
  • Assist with customer queries and schdeuling
  • Coordinate and schedule agreements
  • Process administrative tasks
  • Maintain a high level of customer service 
  • Maintain KPIs throughout the account management process
What you'll need:
  • Call centre and account management experience is desirable
  • Excellent interpersonal, customer care and communication skills
  • Self-motivated and a great team player
  • Attention to detail, file integrity and compliance
  • Excellent computing and literacy skills
  • Ability to listen with understanding and empathy and identify useful information for claims assessment
  • Proven ability to work under pressure and multi-task effectively in an evolving environment
  • Experience working in a fast-paced environment
Join a collaborative and growing team now! 
Shortlisted applicants will be contacted.
31/05/2022
Sydney (Hurstville)
Permanent
Call Centre & Customer Service
BH-365445-1