Customer Service Officer - Permanent

Ignite is working with a respected and high-profile commercial client operating in Canberra, seeking to hire a Customer Service Officer for a permanent opportunity. In this role you will provide professional and superior customer service and drive improvement in interaction and customer service activities.
This is a permanent position.
Your duties will include but are not limited to:
  • Providing friendly and courteous responses to all customer inquiries in a timely and effective manner, and escalate appropriate matters
  • Reports and Analysis: daily data entry for daily cashier reports, incident & WHS Hazard reports
  • Observation of all security recommendations and protocols
To be successful in this role you should have:
  • Australian citizenship or permanent residency
  • Experience in a similar role
  • Excellent communication, customer service, administration, time management and team-work skills
Package and benefits:
  • Subsidised company parking
  • Subsidised health checks
  • Income protection
Canberra (Canberra)
Call Centre & Customer Service