Desktop Support Analyst

I'm working with a Federal Government department to find a Desktop Support Analyst.

This is an initial contract until June 2022 with extensions until June 2024.


You will have the following duties:

  • Queue management via the department’s service management tool
  • Win 10 System Administration
  • Build and preparation of Win 10 and Office 365 devices for deployment
  • Face-to-face user support and training (including for VIP SES staff)
  • Win 10 and Office 365 System Administration
  • Knowledge Base Development
  • Compiling and troubleshooting issues before progressing to Tier 3 teams, as well as working with the Tier 1 team
  • Providing videoconferencing support to departmental staff

To have your application considered, you will:
  • Be an Australian citizen
  • Have a minimum baseline clearance and be willing and able to obtain an NV1 clearance.


If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com
20/07/2021
Canberra (Canberra)
Contract
I.T. & T
BH-361793
I'm working with a Federal Government department to find a Desktop Support Analyst.

This is an initial contract until June 2022 with extensions until June 2024.


You will have the following duties:

  • Queue management via the department’s service management tool
  • Win 10 System Administration
  • Build and preparation of Win 10 and Office 365 devices for deployment
  • Face-to-face user support and training (including for VIP SES staff)
  • Win 10 and Office 365 System Administration
  • Knowledge Base Development
  • Compiling and troubleshooting issues before progressing to Tier 3 teams, as well as working with the Tier 1 team
  • Providing videoconferencing support to departmental staff

To have your application considered, you will:
  • Be an Australian citizen
  • Have a minimum baseline clearance and be willing and able to obtain an NV1 clearance.


If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com
20/07/2021
Canberra (Canberra)
Contract
I.T. & T
BH-361793