I'm working with a Federal Government department to find a Desktop Support Technican.
This is an initial contract until June 2023 with 1 x 12 month extension.
Your duties will include:
You will have:
To have your application considered, you will:
If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com
This is an initial contract until June 2023 with 1 x 12 month extension.
Your duties will include:
- Management of incidents and requests using approved IT Service Management tools
- Windows 10 and Office 365 System Administration
- Preparation and deployment of Windows 10 and mobile devices
- Face-to-face and remote user support (including for VIP staff)
- Provide videoconferencing support to Departmental staff
- On-call as required (weekdays and weekends)
- Other duties as directed
You will have:
- Excellent verbal and written communication skills
- The ability to work collaboratively within and across teams
- A passion for delivering excellent customer service
- The ability to be adaptable to new and changing/evolving processes and procedures
- Strong problem solving and troubleshooting skills
- The ability to multi-task and manage conflicting priorities
- Experience working in technical support or customer support environment
- Experience working with Microsoft Products, including Windows Operating Systems and the Microsoft Office Suite
- Experience in supporting iPhones and iPads
To have your application considered, you will:
- Be an Australian citizen
- Have the ability to obtain a security clearance
If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com