Graduate/Junior Service Desk Analyst

My client is a large global Managed Service Provider and they are currently looking for multiple Graduate/Junior IT Service Desk Analysts on an initial 6 month contract (views to go permanent) based in Macquarie Park.

The opportunity is for Helpdesk Level 1 technician. You will be providing telephone and email support to the client base as a part of our helpdesk team on issues ranging from desktop support to virtual server environment troubleshooting. 

Required Personal Attributes
  • Pleasant and friendly character
  • Excellent communication skills
  • Ability to work unsupervised
  • Have a passion for everything IT
  • Flare for troubleshooting and ability to follow a logical process of elimination to solve problems.
  • Punctuality / Accuracy / Attention to detail
  • Able to work as a part of the team toward common goals.

What's in it for you?

You will benefit from:
  • A friendly supportive environment with a focus on team success.
  • Meaningful troubleshooting skills, as we keep engineers who open tickets involved all the way through to the end.
  • Exposure to a wide range of technologies through our diverse offerings.
  • Exposure to a virtualised infrastructure at an enterprise scale.
Is this you?! Apply now! Interview next week!
Sydney (Macquarie Park)
I.T. & T