ICT Support Officer

Our client is seeking a dynamic, motivated, and experienced professional to conduct the day-to-day Information Communication Technology (ICT) support, including asset and vendor management.
The team currently manages 3 locations – 2 in Canberra and 1 in Sydney.

Reference Number: 361459
Citizenship requirements: Australian Citizen
Clearance level: Baseline
Location: Canberra
Duration: 6 month with 6 month extension
RFQ closing date: Friday, 9 July

Responsibilities:
• Resolving service desk and SIEM tickets
• Responding to customer demand for break fix
• Ensuring ongoing ICT support
• ICT desktop support
• Effectively engage and support senior executives, staff, and external stakeholders.

Qualifications/Experience:
• Demonstrated experience in managing ICT systems using Microsoft Office 365 and Azure and experience with video conferencing support (mandatory)
• Demonstrated experience in Windows Server 2016 and RDS Environment
• Experience with PowerShell scripting
• Experience with SIEM tools
• Outstanding communication skills with an ability to effectively communicate technical content to team members, other business areas, stakeholders, clients and service providers


If this role is of interest to you, please APPLY NOW, or contact Sumedha Bohra on 02 6113 7521 or via email on sumedha.bohra@igniteco.com
01/07/2021
Canberra (City)
Contract
I.T. & T
BH-361459
Sumedha Bohra
Our client is seeking a dynamic, motivated, and experienced professional to conduct the day-to-day Information Communication Technology (ICT) support, including asset and vendor management.
The team currently manages 3 locations – 2 in Canberra and 1 in Sydney.

Reference Number: 361459
Citizenship requirements: Australian Citizen
Clearance level: Baseline
Location: Canberra
Duration: 6 month with 6 month extension
RFQ closing date: Friday, 9 July

Responsibilities:
• Resolving service desk and SIEM tickets
• Responding to customer demand for break fix
• Ensuring ongoing ICT support
• ICT desktop support
• Effectively engage and support senior executives, staff, and external stakeholders.

Qualifications/Experience:
• Demonstrated experience in managing ICT systems using Microsoft Office 365 and Azure and experience with video conferencing support (mandatory)
• Demonstrated experience in Windows Server 2016 and RDS Environment
• Experience with PowerShell scripting
• Experience with SIEM tools
• Outstanding communication skills with an ability to effectively communicate technical content to team members, other business areas, stakeholders, clients and service providers


If this role is of interest to you, please APPLY NOW, or contact Sumedha Bohra on 02 6113 7521 or via email on sumedha.bohra@igniteco.com
01/07/2021
Canberra (City)
Contract
I.T. & T
BH-361459
Sumedha Bohra