IT Systems and Support Administrator

IT Systems and Support Analyst


Perm- 80-90k + Super


Hybrid WFH/Office role.



Our client an Australian Retail giant is looking to hire a Systems and Support Administrator to join the team. This is a great role that covers duties from System analysis to administration through to integration and development. The opportunity to grow and progress is a strong focus of this client and the management team. This role has a hybrid WFH and head office split and a flexibility and collaborative culture.

  • Provide end user support for legacy and future state Retail Systems, including integrations between Retail systems and other platforms
  • Assist IT Support team with Support requests for all Corporate and Retail Store systems and technologies
  • Previous experience supporting a Corporate Retail System, including both back-office functions and POS (CEGID highly regarded)
  • High level SQLVBA skills, including procedural SQL
  • Demonstrated analytical and problem-solving skills
  • Able to capture business requirements in a clear concise manner
  • Solid understanding of software development processes
  • Disciplined and detailed Ticketing System Experience
  • Testing and validation of system and technology changes
  • Develop support documentation and procedures
  • Develop end user documentation and for training and knowledge sharing
  • Coordinate with external software vendors

  • Relevant tertiary qualifications
  • Previous experience supporting an ERP solution (SAP highly regarded)
  • Previous experience supporting an eCommerce platform (Magento SFCC highly regarded)
  • Previous experience with Application Integration tools and technologies (Tibco highly regarded)

If this role sounds like a great fit for your skills and experience then apply below or call David on 0435925355 or email for more information.
Brisbane (Brisbane)
I.T. & T
David McAndrew