ITSM Consultant | Sydney

ITSM Consultant | Sydney

The role will be based in Sydney for 4 months contract witth an expectation of excellent professionalism and attitude in supporting Executive level end users.

As ITSM Consultant:

  • Skillset & Requirement

    • Strong experience as a ServiceNow Developer across the ITSM and other modules
    • Solid skills/experience working with Development APIs
    • Web Service Integration experience
    • RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server
    • A relevant ServiceNow certification is mandatory
    • Experience in patching and lifecycle upgrade of ServiceNow
    • Sound knowledge of delivery methodologies and associated tools, with working experience in agile delivery
    • Effective communication skills with the ability to synthesize data and communicate findings in a meaningful way
    • Experience in integrating with third party products is desirable
    • Should preferably have Service Assurance & Network Assurance telecom domain knowledge.
    • Tertiary Qualification in IT / Computer Science / related discipline

    Must have

    • Consult on, implement, administer and support the ServiceNow platform
    • Configure Workflow, Application UI and Customise ServiceNow applications
    • Identify system deficiencies, and recommend solutions as a trusted advisor to clients
    • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
    • 4+ Years of Experience

If this sounds like you, please apply below by attaching your resume and a cover letter highlighting your strengths in line with the requirements mentioned above.

( SK97412A )

Sydney (All Sydney)
I.T. & T
Mukti M