ITSM Specialist

Join a large Engineering firm based in Adelaide on an initial 18 month term starting in April 2020 supporting the design, build and deployment of an exciting O365/Azure hybrid platform and associated network.

To be eligible for this role you need to be an Australian Citizen, ideally with an active Baseline Security Clearance or higher.
Key Responsibilities:
  • Contribute to the design, build, and delivery of an IT Service Management concept and methodology for a large enterprise environment
  • Define standards & procedures for IT Service Management (ITSM) processes
  • Collaborate with stakeholders to resolve issues, solve problems and ensure effective and timely solutions
  • Develop SOW, user documentation, training (Incident, Request, Problem, Change, and Knowledge Management material)
  • Knowledge/exposure across Cloud / Azure integration / SDN related projects and solutions would be a nice to have.

If you feel you possess the above skills & experience and would be suitable for this role, please contact Harry Wade on (03) 8319 7852, or click ‘Apply’ below.
Adelaide (Adelaide)
I.T. & T