Junior Salesforce Administrator – Australian Citizenship required.
We are undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. The Office of the CIO (OCIO) seeks an enthusiastic Junior Salesforce Administrator to join our dynamic fast-paced team.
This is a large greenfield project with a lot of potential to learn and grow within our organisation.
Duties
Should the Essential criteria align with your skills and experience please contact Dwayne Joyce at dwayne.joyce@igniteco.com
We are undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. The Office of the CIO (OCIO) seeks an enthusiastic Junior Salesforce Administrator to join our dynamic fast-paced team.
This is a large greenfield project with a lot of potential to learn and grow within our organisation.
Duties
- Assist the team with administrative functions including access and authorisation provisioning, maintaining user roles, monitoring application metrics, security settings, profiles, sharing rules, workflow rules and data integrity.
- Develop and maintain documentation on processes, policies, and configuration.
- Manage Salesforce Sandboxes to support business/development teams.
- Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
- Assist in release planning to deploy projects and BAU fixes into Production.
- Install and configure 3rd party packages.
- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
- Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts
- Attend daily stand ups to review and discuss improvements.
- Assisting with deployment related tasks
- Provide assistance in system integration/configuration tasks.
- 1-2 years’ experience within Salesforce eco-system
- Certified Salesforce Admin ADM201 Certification - achieved or working towards
- Experience working in a Salesforce application or environment support role.
- Salesforce product knowledge and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
- Strong problem solving and trouble-shooting skills and excellent communication skills.
- Experience using Data Loader and with Salesforce integration into other technology platforms.
- Data management skills, including the ability to do meaningful analysis and manipulate data sets to enable loading into Salesforce using Data Loader or similar tools.
- Experience using SCRUM/ AGILE methodologies.
Should the Essential criteria align with your skills and experience please contact Dwayne Joyce at dwayne.joyce@igniteco.com