Junior Salesforce Administrator - Australian Citizenship required

Junior Salesforce Administrator – Australian Citizenship required.
We are undertaking a major program of work involving multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component. The Office of the CIO (OCIO) seeks an enthusiastic Junior Salesforce Administrator to join our dynamic fast-paced team.
This is a large greenfield project with a lot of potential to learn and grow within our organisation.
  • Assist the team with administrative functions including access and authorisation provisioning, maintaining user roles, monitoring application metrics, security settings, profiles, sharing rules, workflow rules and data integrity.
  • Develop and maintain documentation on processes, policies, and configuration.
  • Manage Salesforce Sandboxes to support business/development teams.
  • Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
  • Assist in release planning to deploy projects and BAU fixes into Production.
  • Install and configure 3rd party packages.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
  • Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts
  • Attend daily stand ups to review and discuss improvements.
  • Assisting with deployment related tasks
  • Provide assistance in system integration/configuration tasks.
Essential Criteria
  • 1-2 years’ experience within Salesforce eco-system
  • Certified Salesforce Admin ADM201 Certification - achieved or working towards
  • Experience working in a Salesforce application or environment support role.
  • Salesforce product knowledge and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • Strong problem solving and trouble-shooting skills and excellent communication skills.
  • Experience using Data Loader and with Salesforce integration into other technology platforms.
Desirable Criteria
  • Data management skills, including the ability to do meaningful analysis and manipulate data sets to enable loading into Salesforce using Data Loader or similar tools.
  • Experience using SCRUM/ AGILE methodologies.
Should the Essential criteria align with your skills and experience please contact Dwayne Joyce at dwayne.joyce@igniteco.com

Melbourne (Burnley)
I.T. & T
Dwayne Joyce