- Permanent role
- Banking industry
- Canberra based
They are looking for a Relationshop Advisor to work in a customer focused role. This role is responsible for acquiring customer outcomes and leads that achieve business growth.
Key duties:
- Proactively assist customers to identify short, medium, long term needs and aspirations, and act on this information through proficient use of Banking Reviews and future follow ups
- Provide timely advice on our range of financial products and services, offer solutions that meet customers’ needs and are relevant to their life stage goals through Exceed
- Achieve sales and referral budgets in all lines of business including loans, deposits, insurance and wealth management
- Respond promptly to queries, requests and complaints, delivering consistent and reliable service
- Retail experience desirable
- Strong communication skills
- Technical literacy