Salesforce Consultant

Successful candidates with a minimum of 1 year of project experience implementing Service and Community Cloud including requirement gathering, documentation, business analysis, process mapping and extensive salesforce configuration.
  • Experienced with Agile principles.
  • Must have service Cloud and Communities Cloud certification 
  • Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications.
  • Experience & demonstrate understanding of overall SFDC architecture and platform.
  • Effectively run business user design and user experience sessions. Uses consulting skills, business knowledge and SFDC CRM experience to lead business / functional discussion with the client and internal teams (design, build, test teams).
  • Demonstrate experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC).
  • Understand client's business pain points and offer solution to address leveraging platform/ offerings.
  • Provide experience in designing workflow rules to enforce business processes. Familiar with executing system and user acceptance testing, user adoption, change management and training methods.
Richard Beljak
03 8319 7808
Melbourne (Melbourne)
I.T. & T