Ignite have partnered with a well-respected federal department who are looking for an experienced Senior Content Designer.
This role required an individual to who is experienced in designing user-centred content assisting the business in delivering content governance and building a new content management system.
Your duties will include:
- Designing content for key websites that meets user needs, is structured to reflect how users read online and on mobile devices.
- Writing user stories, mapping journeys, pair writing, using analytics, conducting user research
- Engaging with internal stakeholders to build capability, explaining the benefits of user-centred content
- Contributing to content management activities such as content migration and IA design
- Working closely with Austrade’s subject matter experts, both onshore and offshore.
- Managing content activities and workflows effectively, including adopting and supporting team tools and processes
- Contributing to a positive team culture in an Agile setting
- Using digital workplace tools including Azure DevOps, Miro and MS Teams and Webex.
Essential criteria:
- Demonstrated experience in content positions, preferably in large-complex organisations
- Demonstrated experience in developing and implementing stakeholder engagement activities
- Strong interpersonal skills, and high level of presentation
- Strong experience in writing clear and engaging content