Service Desk Operators - multiple positions!

I'm working with a large organisation to find multiple IT Service Desk Operators.

These positions can be offered as either permanent positions or as a 6 month contract with potential extensions.

Please note: This is a 24/7 service desk and successful candidates will work on a shift roster.

You will have:

  • Extensive experience in IT Help Desk/Service Desk environments
  • A demonstrated ability to interpret data and work with limited technical guidance on moderately complex tasks
  • The ability to understand issues that may have a high corporate impact and require escalation to management
  • Good level of understanding of IT environments including the use of ITSM tools
  • Strong customer service experience
  • ITIL Foundation Certification (preferred)
  • ServiceNow experience (preferred)

To have your application considered, you will:
  • Be available to work on a 24/7 shift roster


If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com



24/05/2021
Canberra (City)
Permanent
I.T. & T
BH-360946
I'm working with a large organisation to find multiple IT Service Desk Operators.

These positions can be offered as either permanent positions or as a 6 month contract with potential extensions.

Please note: This is a 24/7 service desk and successful candidates will work on a shift roster.

You will have:

  • Extensive experience in IT Help Desk/Service Desk environments
  • A demonstrated ability to interpret data and work with limited technical guidance on moderately complex tasks
  • The ability to understand issues that may have a high corporate impact and require escalation to management
  • Good level of understanding of IT environments including the use of ITSM tools
  • Strong customer service experience
  • ITIL Foundation Certification (preferred)
  • ServiceNow experience (preferred)

To have your application considered, you will:
  • Be available to work on a 24/7 shift roster


If this position sounds of interest to you, please APPLY NOW! For more information, please contact Aimee Goff on 02 6113 7520 or via email on aimee.goff @igniteco .com



24/05/2021
Canberra (City)
Permanent
I.T. & T
BH-360946