Technical Writer

Our client is seeking for a Technical Writer. The role involves the preparation of technical documentation for the department’s function. This includes co-ordination, development, writing and reviewing of the documents describing operational policies, procedures, advices and work instructions, as well as development of templates for standard documentation.
Responsibilities required will include (but may not be limited to):
·          Strong technical writing experience, specifically in creation of functional and integration specifications and ability to prepare written work that is well constructed, easily understood
·          Experience in authoring, IT policies, business process, work instructions and procedures.
·          Experience in producing business cases and constructing training materials
·          Experience in or exposure to IT software development life cycles and agile methods
·          Demonstrated knowledge and experience with process/standards compliance.
·          Experience in using process modelling tools (e.g. Visio)
·          Excellent written and verbal communications skills to ensure effective communication with all levels of the business, including the ability to convey complex information clearly and influentially
·          Information elicitation skills and techniques with both internal and external stakeholders
·          Demonstrable investigative and research skills and well developed conceptual and analytical skills.
·          Proficiency in using MSOffice suite, Microsoft Word (advanced)
·          Familiarity with content management software and it’s delivery, for example SharePoint
·          Autonomous, process and task oriented
Key Result Area:
·          Schedule, facilitate and/or attend information gathering workshops.
·          Attending system demonstrations and training
·          Produce new (or update existing) documents as required including but not limited to
·          Organisational Policies
·          Work Instructions
·          Business processes and procedures
·          Context diagrams – business and technical
·          Business cases
·          Documentation, including user guides
·          Training Materials
·          BABOK certified
Interested? If you have the skills and motivation we are looking for, please Apply Now. For more information, please contact Ronaldo Nicdao on 03 8319 7800 or via email ronaldo.nicdao @
Melbourne (Melbourne)
I.T. & T
Ronaldo Nicdao