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Train the trainer: Technology & Talent Solutions deliver career training workshops for SSI caseworkers

04 July 2022

Over the past six weeks, Ignite’s Technology & Talent Solutions team have been working in partnership with Settlement Services International (SSI) and NSW Education to deliver a series of train the trainer career management training workshops for SSI caseworkers who support skilled migrants and refugees.

Australia has a critical skill shortage, yet research by Max Solutions suggests only one in five (21%) skilled migrants have their overseas qualifications recognised locally. Furthermore, 75% of culturally and linguistically diverse workers expect to wait up to three years to secure work in their specialist field. This is compared to 72% of Australians from non-culturally and linguistically diverse backgrounds who find work within six months after commencing their job search. Skilled migrants are a potential solution to intensifying local skill gaps, but current barriers of entry are restricting this flow of skilled talent.

Settlement Services International (SSI) is a leading community-based not-for-profit that aims to combat this by providing services that support the integration of refugees and asylum seekers into the Australian community. They are sponsored by NSW Education’s Refugee Employment Support Program (RESP), which aims to boost employment outcomes for refugees and asylum seekers in Australia.

Our Technology & Talent Solutions team are passionate about diversity and inclusivity in the Australian workforce. We have partnered with both organisations to deliver six workshops to upskill more than 20 SSI caseworkers to enhance their support capabilities for skilled migrant talent looking for local jobs.

Ignite’s workshops included training in the following areas:

  • Industry Insights – IT, construction, childcare, logistics and healthcare
  • Job Insights
  • Training pathways – micro credentials, TAFE and traineeship opportunities
  • Career pathways – Career coaching and development
  • Client success strategies
  • Resume and cover letter development
  • Interview preparation skills

In addition to this training, we also organised guest speakers from industry leading organisations. These included Sara Hussain from Amazon, Joanne Nolan from CPB Contractors, Val Legend from Australian Unity, Steve Elbourn from ITIC and Katherine Tutill from Mcarthur.

We are so proud to be involved in this project and contribute to the great work that SSI and NSW Education do for refugees and asylum seekers in Australia. We hope that we have equipped SSI’s caseworkers with the skills needed to enhance their service that help skilled migrants and refugees access employment opportunities in Australia.

Our Technology and Talent Solutions team is a national innovative business providing diversified as-a-service technology, HR and recruitment solutions to drive the talent management strategies of organisations. For more information, visit our website or contact Gareth Shaw at [email protected]


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